Clinique Smart Rewards Loyalty Program: Villkor för deltagande
Senast uppdaterad september 15, 2016
PLEASE READ THESE TERMS AND CONDITIONS OF PARTICIPATION IN THE CLINIQUE SMART REWARDS LOYALTY PROGRAM CAREFULLY. BY PARTICIPATING IN THIS PROGRAM, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT PARTICIPATE IN THIS PROGRAM.
NA. De påverkar dina rättigheter, vänligen läs igenom dem noggrant.
1. Membership Eligibility and Overview
1,1 Clinique Smart Rewards Loyalty Program (“Program”) erbjuds endast av Clinique Laboratories, LLC (“Clinique,” “vi,” “vår” eller “oss”). The Program is available to individuals for their personal use only and is limited to one account per individual. Corporations, associations or other groups may not participate in the Program. Individuals who are legal residents of the United States (including its territories and possessions) and at least 18 years or older and who provide and maintain a valid email address are eligible to become members. Employees of The Estée Lauder Companies and individuals employed by our business partners or vendors are eligible for membership for personal use only but may be excluded from certain benefits of the Program
1,2. By joining the Program and becoming a Program member, you (individually and collectively, “you,” “your,” or “Member”), agree that you have read, understood and agree to be bound by these Program Terms and Conditions of Participation (“Program Terms”) and by any changes or modifications we may make. You should review these Program Terms and the related policies and FAQs frequently to understand the terms and conditions that apply to the Program as they may change from time to time. These Program Terms do not alter in any way the terms or conditions of any other agreement you may have with us, including any agreement for products or services. By enrolling in the Program, you also agree to be bound by our Privacy Policy and our website Terms and Conditions, which are incorporated herein by reference. If you do not agree to these Program Terms, our Privacy Policy, and our website Terms and Conditions, you cannot participate in the Program. The Program is void where prohibited by law.
2. Program Enrollment
2,1. Eligible individuals may only enroll in the Program by visiting www.clinique.com (collectively, the “Site”) and following the Program prompts to register for the Program.
2,2. You are required to provide your email address and to create a password in order to enroll. You may also have the opportunity to provide us with your name, mailing address, birth date and mobile phone number, but this information is optional. You are solely responsible for maintaining the accuracy of your account information and for updating it as required. You may update your personal information on the Site.
2,3. Only one Program account may be associated with a single email address. In the event of a dispute over ownership of the Program membership account, the member will be deemed to be the authorized account holder of the email address submitted at the time of enrollment. For purposes of these Terms, the "authorized account holder" is the natural person who is assigned to the submitted email address by an internet provider, online service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address.
3. How the Program Works and Program Benefits
3,1. The Program is a way in which we reward and thank our loyal customers for purchasing our products and/or taking other Program related actions. For your purchase to qualify for the Program, you must be enrolled in the Program and (a) be signed into your online account at the time of purchase on the Site; or (b) provide your Program member identification (that is, the email address you registered under the Program) when submitting your qualifying receipt(s) from a qualifying retailer within thirty (30) days of the date of purchase. You are able to earn points and reach Program loyalty tiers by making eligible purchases or taking certain other Program actions. Once you reach a certain loyalty tier and/or earn a certain number of points, you may be eligible for certain benefits and rewards applicable to that tier and/or number of points, which benefits may change from time to time and may be offered on a limited basis. Eligible purchases and other opportunities to reach Program loyalty tiers or earn points will be posted on the Site or may be published through other media (e.g., in-store, in marketing communications, social media, etc.). Visit our FAQs to learn more about earning points and reaching the Program loyalty tiers.
3,2. Purchases made on the Site are eligible for the Program. Qualifying purchases made in stores of certain authorized retailers in the United States and/or through the ecommerce websites of qualifying retailers in the United States are eligible for the Program, only if receipts for such purchases are submitted within thirty (30) days of the date of purchase by: (a) uploading a clear image of the receipt or invoice from within your account on the Site; (b) emailing a clear image of the receipt or forwarding the website order confirmation to SmartRewards@clinique.com; or (c) sending an SMS text with a clear image of the receipt and keyword SMART to 76477. If you submit your receipt by sending an SMS text, you agree to the Mobile Terms and Conditions. A list of qualifying retailers can be found here . You must provide your Program member identification (that is, the email address you registered under the Program) when submitting your qualifying receipt(s). Purchases made in airport stores and retail stores outside of the United States are not eligible for the Program. For more details on how to submit receipts, please click here .
3,3. Neither accounts nor Program rewards, benefits and/or points may be shared or combined. Only the member paying for the products may accumulate rewards, benefits and/or points. Members will not receive rewards, benefits and/or points on purchases which are reimbursed by corporations or other organizations ineligible to participate in the Program.
3,4. Rewards, benefits and/or points earned through the Program have no cash value, are non-transferable, and you have no property rights in or to rewards or other Program benefits. Points credited to your Program account will be decreased or reversed, as applicable, if part or all of the purchase is returned or cancelled or if the credit is obtained through fraudulent or other activity that violates these Terms. The sale, barter, transfer, or assignment of any rewards or benefits offered through the Program, other than by us, is expressly prohibited.
3,5. Rewards cannot be exchanged or returned for points, another product or a monetary refund.
3,6. The products and services available through the Program and any samples that we may provide to you are for personal use only. You may not sell or resell any of the products, services, or samples you purchase or otherwise receive from us. We reserve the right, without notice, to cancel or reduce the quantity of any order to be filled and/or any products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms.
3,7. To be eligible for points, purchase must be made on qualifying Clinique products. Qualifying products include regular priced merchandise and exclude eGift Cards, sales tax, state fees, discounts, shipping and delivery charges and/or other excluded charges specified by us from time-to-time.
3,8. We are not responsible for rewards, benefits and/or points lost or redeemed due to fraudulent activity.
3,9. We reserve the right to change Program benefits, how you reach each Program tier, how you earn points and how we evaluate and reward your eligible purchases and/or other Program activity. We reserve the right to place limits on the number of purchases or activities that are eligible for the Program and/or for any given tier or point level, the number or types of rewards or benefits you may receive or earn in any given tier or at any given point level, in a given time period or for the duration of the Program, and/or any combination thereof.
3,10. If you have concerns that a purchase or other activity was not properly applied to your account, you should contact Clinique Customer Service at CustomerCare@clinique.com or by calling 1-800-419-4041. Your email must specify your name and email address associated with the Program, the date of the Program activity, and the issue(s) you encountered. This email must be sent no more than forty-five (45) days after the date the purchase or other Program activity took place. We are not responsible for late notifications about purchases or other Program activities not being credited to an account.
3,11. Rewards can only be redeemed on the Site, unless otherwise noted by Clinique.
4. Clinique Smart Rewards kvartalsvisa utlottningar
NO PURCHASE NECESSARY. No purchase or payment of any kind is necessary to enter or win the sweepstakes. A purchase will not improve your chances of winning.
4,1. Entry Periods
There will be four (4) quarterly Sweepstakes with automatic entry dates (the “Entry Periods”) as follows:
- Starts 12:01 AM EST on January 1 and ends on March 31 at 11:59 PM EST;
- Starts 12:01 AM EST on April 1 and ends on June 30 at 11:59 PM EST;
- Starts 12:01 AM EST on July 1 and ends on September 30 at 11:59 PM EST; and,
- Starts 12:01 AM EST on October 1 and ends on December 31 at 11:59 PM EST.
The Sweepstakes shall be subject to these Official Rules, and by entering, all participants agree to be bound by the terms and conditions herein. Certain restrictions may apply.
4,2. To enter
Clinique Smart Rewards members will be automatically entered into 4 Sweepstakes a year. If a Clinique Smart Rewards members opts-out of the program, they will not be eligible to win.
Entry will happen automatically, with no action needed by the entrant. All Clinique Smart Rewards members will be part of these quarterly Sweepstakes. Entries made by any other individual or any entity, and/or originating at any other Internet web site or email address, including but not limited to commercial Sweepstakes subscription notification and/or entering service sites, will be declared invalid and disqualified for this Sweepstakes. The use of any device to automate the entry process is prohibited.
4,3 Sponsor
The sponsor of this Sweepstakes is Clinique Laboratories, 767 Fifth Avenue, New York, NY 10153 (the “Sponsor”).
4,4 Eligibility
The Clinique Smart Rewards Quarterly Sweepstakes (the "Sweepstakes") is open only to those legal residents of United States, 18 years of age or older as of the date of entry and who meet the eligibility requirements including being an active member of Clinique Smart Rewards. The officers, directors, employees, contractors, and agents of the Sponsor and its advertising and promotion agencies (collectively the "Promotion Entities") and the immediate families and those living in the same household of any of the above, are not eligible. All Federal, state and local rules and regulations apply. Void where prohibited or restricted by law.
4,5 Prize(s)
Prize consists of an assortment of Clinique products with an approximate retail value of the prize is $100 (USD). Approximate retail value of all prizes to be awarded during each quarterly Sweepstakes is $500 (USD).
The odds of winning a prize are determined by the total number of eligible entries received. All prizes are awarded "as is" with no guarantee, either express or implied. If by reason of a printing, typographical, administrative or other error, more prizes are claimed than the number set forth in these official rules, all persons making purportedly valid claims will be included in a random drawing to award the advertised number of prizes available in the prize category in question. No more than the advertised number of prizes will be awarded. The prize will be shipped to the winner at the expense of the Sponsor.
4,6 Winner Selection
Five (5) winners will be selected by random drawing on or about 2 weeks after each entry period and potential winners will be notified within one week of random drawing. Winner may be required to execute and return required notarized Affidavit of Eligibility/ Release of Liability within 30 days of notification. Once executed Affidavit of Eligibility/ Release of Liability is received, winner has two months to claim the prize package. Failure to respond to notifications, return all required forms within 30 days or comply with any other provision may result in the winner being disqualified and an alternate winner selected. If a prize notification or a prize is returned as undeliverable for any reason, a potential winner cannot be contacted, does not answer the math question, declines the prize or does not comply with these Official Rules, the potential winner will be disqualified and the applicable prize will be awarded to an alternate winner selected randomly from among remaining eligible entries. Prizes are not transferable, assignable, or redeemable for cash. All decisions are final. All Federal, state and local tax liabilities are the responsibility of the winners.
4,7 General
Entrants release and waive any claims they may have against Promotion Entities for any and all injuries, claims, damages, losses, costs, or expenses of any kind (including without limitation attorney's fees) resulting from acceptance, use, or misuse of any prize or parts thereof, or participation in this Sweepstakes.
If for any reason, this Sweepstakes is not capable of running as planned, or if this Sweepstakes or any web site associated therewith (or any portion thereof) becomes corrupted or does not allow the proper playing of the Sweepstakes and processing of entries in accordance with these rules, or if infection by computer virus, bugs, tampering, unauthorized intervention, actions by entrants, fraud, technical failures, or any other causes, in the Sponsor's sole opinion, corrupts or affects the administration, security, fairness, integrity, or proper conduct of this Sweepstakes, Sponsor reserves the right, at its sole discretion, to disqualify any individual implicated in such action and/or to cancel, terminate, modify, or suspend this Sweepstakes or any portion thereof. In the event this Sweepstakes is cancelled, the Sponsor reserves the right to conduct a random drawing to award all remaining prizes from among all eligible, non-suspect online entries received prior to the time of the action or event warranting such cancellation. If such cancellation, termination, modification, or suspension occurs, notification will be posted at the Entry Site. Any attempt by an entrant or any other individual to deliberately damage any web site or undermine the legitimate operation of the Sweepstakes is a violation of criminal and/or civil laws and should such an attempt be made, the Sponsor reserves the right to seek damages and other remedies from any such person to the fullest extent permitted by law. Where a dispute arises about who submitted an online entry, the entry will be deemed submitted by the name appearing on the entry.
The Promotion Entities and each of their respective affiliates, subsidiaries, parent corporations and advertising and promotional agencies, and all of their officers, directors, shareholders, employees and agents are not responsible for: any incorrect or inaccurate entry information; human errors; technical malfunctions; failures, omissions, interruptions, deletions or defects of any telephone network, computer online systems, computer equipment, servers, providers, or software, including without limitation any injury or damage to participant's or any other person's computer relating to or resulting from participation in the Sweepstakes; inability to access the Entry Site; theft, tampering, destruction, or unauthorized access to, or alteration of, entries; data that is processed late or incorrectly or is incomplete or lost due to telephone, computer or electronic malfunction or traffic congestion on telephone lines or the Internet or any web site (including the Entry Site) or for any other reason whatsoever; printing or other errors; any entries which are late, lost, incomplete, misdirected, stolen, mutilated, illegible, or any combination thereof.
Incomplete entries will be disqualified. All entries become the property of the Sponsor and will not be acknowledged or returned. False, fraudulent or deceptive entries or acts shall render entrants ineligible. By entering the Sweepstakes, entrants affirm that they have read and accepted these Official Rules. The Sweepstakes shall be governed by and construed in accordance with the laws of the United States. By entering the Sweepstakes, entrants hereby submit to the jurisdiction and venue of the federal and state courts of the United States and waive the right to have disputes arising out of the subject matter hereof adjudicated in any other forum. Any entry information collected from the Sweepstakes shall be used only in a manner consistent with the consent given by entrants at the time of the entry, with these Official Rules and with the Clinique Privacy Policy.
4,8 Lista över vinnare
Vill du ha en officiell lista över vinnare kan du e-posta CustomerCare@clinique.com
5. Marknadsföringsprogram
5,1 När du registrerar dig i programmet kommer du automatiskt att få Cliniques marknadsförings- och programrelaterade e-post.
5,2 Du kan när som helst välja att avregistrera dig från e-postmeddelanden genom att följa instruktionerna i e-postmeddeldandet eller som beskrivs i Cliniques sekretesspolicy. Driftsmässiga e-postmeddelanden skickas ändå eftersom de rör ditt medlemskap i programmet. Exempel på dessa inkluderar, men är inte begränsade till, ett inlösenbekräftelsemail, ett nytt e-postmeddelande om poänginsamling, e-postmeddelande om profiluppdatering eller annan kommunikation som rör ditt konto. Om du avslutar ditt medlemskap får du inte längre meddelanden som rör ditt medlemskap.
6. Uppsägning och ändring
6,1 Programmet och dess fördelar erbjuds efter eget gottfinnande. Vi kan, efter eget gottfinnande, när som helst säga upp, ändra eller begränsa dessa programvillkor, våra vanliga frågor och/eller programmet eller någon funktion i programmet utan föregående meddelande, även om sådana ändringar kan påverka dina insamlade eller förvärvade belöningar eller förmåner och/eller förmågan att lösa in insamlade belöningar eller förmåner.
6,2 Vi förbehåller oss rätten att utesluta dig från programmet och granska ditt medlemskap när som helst, efter eget gottfinnande. Eventuellt misstänkt missbruk av programmet, underlåtenhet att följa programvillkoren, inaktivt medlemskap (dvs. inga poäng upptagna eller inlösta) i mer än 24 månader, olaglig aktivitet, bedrägeri, vilseledande framställning eller annat beteende som inte överensstämmer med dessa programvillkor och/eller kan skada oss eller våra intressen, inklusive utan begränsning, eventuella misstänkta olagliga, bedrägliga annan otillåten användning av Rewards, poäng, kreditkort, krediter, vouchers, kuponger och/eller certifikat kan leda till återkallande av ditt medlemskap och göra dig okvalificerad för ytterligare deltagande i programmet. Om ditt medlemskap återkallas kommer eventuella förmåner eller rewards i ditt konto automatiskt att upphöra gälla och din åtkomst till programmet och dess funktioner avslutas automatiskt. Om vi misstänker olaglig verksamhet, bedrägeri, förvrängning, missbruk eller kränkning av dessa villkor har vi också rätt att vidta lämpliga rättsliga åtgärder, enligt vårt eget gottfinnande.
6,3. Om du beslutar dig för att du inte längre vill vara med i programmet kan du när som helst avbryta ditt medlemskap genom att avregistrera dig på ditt konto på vår webbplats eller ringa oss på 1-800-419-4041. Om du avslutar ditt medlemskap kommer din nivåstatus, poäng, rewards och fördelar på ditt konto automatiskt att upphöra gälla.
7. Representationer och garantier: ansvarsbegränsning
7,1 Varken Clinique eller våra moderbolag, dotterbolag, partners eller licensgivare lämnar garantier av något slag, uttryckligen eller underförstått, i samband med dessa villkor eller programmet eller någon av de Rewards eller fördelar som är associerade till programmet, inklusive men inte begränsat till, garantier för säljbarhet, intrång eller lämplighet för ett visst syfte, förutom när sådan framställan och garantier inte är rättsligt uteslutna.
7,2 Du godkänner att varken Clinique eller våra moderbolag, dotterbolag, partners eller licensgivare är ansvariga för eller bundna av kontrakt, garanter eller skadeståndsgrundande händelse (oavsett om det gäller kontrakt, brott (inklusive försummelse) för (a) avbrott i verksamheten (b) störningar eller förseningar i åtkomst till webbplatsen (c) uppgifter som inte lämnas, felaktig lämning av uppgifter, korruption, förstörelse eller andra ändringar; (d) förlust eller skador av någon sort som uppstår som resultat av användning av länkar på webbplatsen eller användning av Rewards eller fördelar med programmet (e) datorvirus, systemfel eller felaktigheter som kan uppstå i samband med din användning av webbplatsen, inklusive hyperlänkar till eller från tredje parts webbsidor (f) några felaktigheter eller utlämnanden i innehållet eller (g) händelser utanför vår rimliga kontroll. Vi lämnar inga framställningar eller garantier på att defekter eller fel kommer att korrigeras.
7,3 Vidare är varken Clinique eller våra moderbolag, dotterbolag, partners eller licensgivare ansvariga för indirekta, speciella, straffrättsliga, tillfälliga skador eller följdskador av något slag (inklusive förlorad vinst) relaterat till webbplatsen eller användningen därav, oavsett om det gäller kontrakt, garantier eller skadevållande handling (inklusive försumlighet) eller annat, även om vi har blivit informerade om risken för sådana skador, och vår maximala skuldsättningsskyldighet kommer inte att överstiga 100 dollar.($100,00).
7,4 Du godkänner att inga krav eller åtgärder i kontrakt, garantier eller skadestånd (inklusive försummelse) som uppstår från, eller är relaterade till, användningen av programmet eller andra fördelar eller eller dessa villkor kan riktas mot dig mer än ett (1) år efter handlingen som orsakade detta. Om du är missnöjd med programmet behöver du bara avsluta ditt medlemskap i programmet. Vi har ingen annan skyldighet eller ansvar inför dig.
8. Skadeersättning
Du samtycker till att försvara, befria och hålla oss, våra moderbolag, dotterbolag, samarbetspartners, licensgivare, tjänstemän, chefer, anställda och agenter oskyldiga för eventuella förluster, skador eller kostnader, inklusive rimliga advokatavgifter som följd av tredje parts krav, åtgärd eller efterfrågan som är ett resultat av ditt deltagande i programmet som strider med lagar, regler, regelverk eller dessa programvillkor.
9. Gällande lag och tvister
9,1. Detta program och dessa villkor regleras av och tolkas enligt de materiella lagarna i staten New York, som om de vore ett avtal som helt och hållet ingicks och helt utfördes i New York och utan hänvisning till lagvalsregler.
9,2. Alla dispyter som på något sätt relaterar till detta program, dessa villkor, ditt programmedlemskap eller relationen mellan parterna ska avgöras i konfidentiellt skiljedomsförfarande i New York och du godkänner att du underordnar dig domstolen och dess förfaranden. NA NA NA Du godkänner detta, förutom om du på något sätt har kränkt eller hotat att kränka våra eller våra dotterbolags, samarbetspartners eller licensgivares immateriella rättigheter. Det innebär att vi kan begära förbud eller annan lämplig åtgärd i behörig domstol och du samtycker till jurisdiktion och plats i en sådan domstol för sådana syften. NA NA
9,3. Du godkänner att skiljedom eller förfarande ska begränsas till tvisten mellan oss och dig, och (i) inget skiljeförfarande eller förfarande ska sammanföras med något annat; (ii) det finns ingen rättighet eller behörighet för tvister att bli föremål för skiljeförfarandet eller lösas via grupptalan eller använda grupprättegångar och (iii) det finns ingen rättighet eller behörighet för tvister som ska föras i en påstådd representativ kapacitet å allmänhetens eller andra personers vägnar. NA
10. Sekretess
Den personliga information som samlats in från dig i samband med programmet, inklusive men inte begränsat till, köp som gjorts i samband med ditt programmedlemskap, kommer att användas och meddelas av oss i enlighet med Cliniques sekretesspolicy.
11. Kontakta oss
För mer information om programmet och ditt medlemskap kan du kontakta kundservice på 1-800-419-4041eller via e-post CustomerCare@clinique.com. Vi ansvarar inte för förfrågningar eller meddelanden som försvinner eller på annat sätt inte når oss. Du får även svara på vanliga frågor i vårt avsnitt vanliga frågor.